Customer Service Excellence - Package
The Customer Service course by Clicked Skills is designed to help learners develop the essential skills needed to deliver outstanding customer experiences. The course covers effective communication, problem-solving, handling customer enquiries and complaints, and building positive relationships with customers. Whether you are starting a career in customer service or looking to enhance your existing skills, this course provides practical knowledge and confidence to deliver professional, customer-focused service in any workplace.
Customer Service
Venue
Clicked Skills Centre
33 Lower Cathedral Road, Cardiff, CF11 6LU
Dates
2026 -2027
Age
18 Years and Above
Course Start Date
Every Monday
Course Length
1 - 12+ weeks
Max Class Size
14 students
The Program Includes:
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6 - 22 hours of Customer Service per week (morning and afternoon sessions)
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Daily homework
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Placement test on first day of enrolment
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Weekly observations of progress
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Free WIFI
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Free tea and coffee
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24/7 support and supervision from Clicked Skills team
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Access to all course material and resources
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Sport and cultural activities (at additional cost)
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End of course certificate
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Airport transfer (additional cost)
Number of Weeks | 1 - 2 | 3 - 6 | 7 - 12 |
|---|---|---|---|
Contact our team to learn about discount at EEA!
Clicked Skills Academy provides top-quality education in a supportive, engaging, and rewarding learning environment. Our experienced instructors use innovative teaching methods to help students build practical skills, gain confidence, and achieve their learning and career goals with ease.